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verify your environment meets these requirements supported hardware {{vectera}} , 7 2 x x or later supported operating systems windows 10 or later required access an account on the {{vectera}} with administrator permissions to create application partitions, identities, tls pki, and update system settings local administrator privileges on the computer where adobe acrobat desktop is installed network and firewall allow outbound tcp port 9100 (default excrypt port) from the computer running adobe acrobat desktop to the {{vectera}} , specified by fqdn (for example, hsm example com ) or cidr (for example, 10 0 0 0/24 ) tls inspection or ssl proxies can break mutual tls handshakes exempt the {{vectera}} fqdn(s) from inspection configure the vectera plus with a fqdn so the exemption applies other openssl adobe acrobat desktop