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verify your environment meets these requirements supported hardware {{ch}} , 7 0 2 x or later supported operating systems windows server 2016 or later required access an account on the {{ch}} with administrator permissions to deploy new services local administrator/root access on the computer where versasec vsec\ cms is installed network and firewall allow outbound tcp port 2001 (default host api port) from the computer running versasec vsec\ cms to the {{ch}} , specified by fqdn (for example, cryptohub example com ) or cidr (for example, 10 0 0 0/24 ) tls inspection or ssl proxies can break mutual tls handshakes exempt the {{ch}} fqdn(s) from inspection configure the {{ch}} with a fqdn so the exemption applies other vsec\ cms with an activated license (refer to the installation and setup instructions in the following versasec support article https //versasec zendesk com/hc/en us/articles/360014298379 )