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verify your environment meets these requirements supported hardware {{ch}} , 7 0 2 x or later supported operating systems windows required access an account on the {{ch}} with administrator permissions to deploy new services local administrator access on the computer where adobe acrobat desktop is installed network and firewall allow outbound tcp port 2001 (default host api port) from the computer running adobe acrobat desktop to the {{ch}} , specified by fqdn (for example, cryptohub example com ) or cidr (for example, 10 0 0 0/24 ) tls inspection or ssl proxies can break mutual tls handshakes exempt the {{ch}} fqdn(s) from inspection configure the {{ch}} with a fqdn so the exemption applies other adobe acrobat desktop